Release Notes

At Subskribe, speed matters. That’s why we’re constantly improving our product line with new feature drops, key enhancements, and bug fixes. We’re working day and night to deliver the best Quote-to-Revenue platform on the planet. Read our release notes to find out what we’ve been up to!

DocuSign for Cancel and Restructure deals

DocuSign customers can now initiate eSignatures also for their Cancel and Restructure orders on Subskribe

Hubspot enhancements

We have made the following changes to our HubSpot integration:

  1. Rate Card attributes are synced to CRMs  For order items consisting of rate card based charges, Subskribe now syncs price attributes related details  (name and value) to Subskribe Order Lines on Hubspot
  2. Subscription cancellation date is synced to Hubspot
    Subscription cancellation date is now synced to Subskribe Subscription object on Hubspot

New currency support

Subskribe has introduced support for these additional currencies: CZK, DKK, HKD, INR, MXN, MYR, TWD

Approval Workflow messages support up to 4000 characters now

Sales reps can now type up to 4000 characters in approval notes while submitting their orders for approvals.

Also, approvers can now type up to 4000 characters in approver comments, while approving or rejecting orders.

Custom email support for DocuSign

Subskribe now supports custom email templates for DocuSign emails initiated by our system. The feature is supported from the backend, so customers can reach out to their Subskribe support team, if they need this capability for their business.

Reporting enhancements

Subskribe has added additional reporting areas within our Analytics tool which include Account Counts, Cohort reporting, Account Age over time and Account Activation Month for ARR analysis.

Custom fields are copied over to duplicate plans

When a plan is duplicated, plan and charge level custom fields are now copied over to the duplicated plan.

Deprecated plans can be added to renewals

Users can now duplicate and ramp deprecated plans on their renewals. This capability was only available for active plans previously.

Approvals now support the “Does Not Equal” operator for PlanId

Approvals now supports the “Does Not Equal” operator for building line item level approval conditions for the PlanId attribute.

Automated Invoice Rules are now Entity aware

There is support now for defining Automated Invoice Rules at the entity level, so your various operating entities can have different rules that run on their own schedule and with their own parameters.

Support for Opportunity ID based approval conditions for composite orders

Users can now build approval conditions involving Opportunity Id for their composite orders.

Example: Individual orders within the composite order can be routed for approvals if an opportunity is not associated with the composite order. 

New report lists all users in the system

Users can now download a report listing all users in the system along with their roles from “Reports” section on Subskribe.

Total Discount and Total Discount % fields added to Slack notifications

Total Discount and Total Discount % fields are now visible on Order header and are also sent in the approval related Slack notifications.

New Approval Segment is added for Cancel and Restructure orders

The system now supports org-hierarchy based approval workflows for cancel and restructure orders.

Admins can bypass approvals for an order

Admins can now optionally bypass all approval workflows for an order. When they do, the order is automatically moved to the approved state, and the audit trail captures the name of the user who performed this action.

Please note that this feature is available by request. Customers can reach out to Subskribe to have this feature enabled.

Invoices can be bulk emailed using bulk invoice run

Users can now email invoices in bulk from the Bulk Invoice Run. An invoice's email status can also be easily seen on the invoice itself.

New Payment Term bindings in Zeppa

We have introduced new bindings within Zeppa that allow users to create additional logic based on Payment Terms.

New Reporting Areas in Advanced Analytics

We have introduced new reporting areas within our Advanced Analytics tool:some text

  1. Accounts & Contacts
  2. Account Cohorts
  3. Invoice Previews
  4. Order Approvals 
  5. Order Terms and Conditions
  6. Usage

Restructure Order - Null Bill To contact

We fixed a bug on our Cancel + Restructure composite order that sometimes resulted in a Null exception.

Better management of predefined terms

Admins can now edit predefined terms even when they are in use on the orders. 

Once edited, a new version is automatically created by the system. The older version continues to remain attached to the already created orders, while the new version is available to be used on all new orders.

Also, plans will automatically point to the latest version of the predefined term, once available.

Additionally, approval conditions can be built to ensure that orders are routed for approvals if predefined terms on them are outdated i.e. they have been edited after being added to orders

Delta ARR % as an approval workflow condition

A new field Delta ARR % is now available for users to create approval workflow conditions. This field will help users to route renewals for approvals, if the Delta ARR % does not exceed the desired uplift/inflation %.

UI Customization

Subskribe now has the ability to customize some elements of the UI to better suit business requirements. Customizations include: default value, show / hide, arrangement of certain UI elements.

Discount % visible on order line item

Discount given to each SKU is now visible as Discount % on each line item. Users no longer have to click on the discount window to view the Discount %.

Email Sent field in Invoice Details

Subskribe now displays more email information on Invoices to better assist Billing Clerks in understanding current email delivery status of various invoices.

Order owners are now able to approve their own orders

Order owners can now approve their own orders, if they are configured to be approvers in the approval workflows.

Custom fields on opportunities

Users can now create custom fields on opportunity objects as well. The custom fields can be of type Text, Pick list and Multi Select Pick List. Users will also be able to create approval workflow conditions using the opportunity level custom fields.

Define currency at Order level

Users are now able to associate an Account with multiple currencies. Before this feature, an Account could only reference a single order currency for all orders. Now, users have the flexibility to select the desired transactional currency of an order. This allows for true global quoting capabilities to sell into any geo under any currency.

Multiple bank account support

Users can now record payments to many bank accounts in the system. Before this feature, Subskribe only supported a single bank account in the system. Now, you can create any number of bank accounts to record payments against, and all of the downstream accounting handles recording cash into the appropriate GL account.

Create bulk run for automated invoices

Users will now be able to manage all invoicing operations within the Bulk Run table for both manual invoicing and automated invoicing. With this feature, every automated invoice run will now generate a Bulk Run for billing clerks to review, post & email invoices from. Users are also able to see where a given invoice was generated from (manual Bulk Run, automated Bulk Run, or user posting) and link to the given Bulk Run they were generated from.

Foreign Exchange Conversion Handling for Product Catalog

Subskribe now supports robust foreign exchange conversion mapping for your product catalog. Instead of having to proliferate many offerings in various currencies, Subskribe supports the ability to define a single Catalog Currency in which all plans are created, and then add conversion rates for that Catalog Currency in various supported currencies in the system. In other words, you can build your entire catalog in USD, and then define FX rates for your supported currencies. This allows all USD currencies to be translated into the supported mapped currencies. By being able to support this conversion mapping by effective date, and supporting robust rounding consideration, and still allowing you to create currency specific offerings, Subskribe has created a premium conversion handling for your complex product catalog.

Advanced Tables

Users can now filter, search, and sort within tables with more power as well as include and exclude columns from their table view. Click here to watch an overview of Advanced Tables.

Salesforce Managed Package 1.82

The following changes are included in this managed package:

  • Introduction of Transactional ARR Metrics to easily represent deltas in ARR over time along with classification of ARR.

  • A new field called Subskribe Order Name is introduced on the Salesforce opportunities. During the sync process, Order Name field on Subskribe Orders is synced to this newly introduced field. This gives additional context to the users, when there are multiple orders (primary and secondary) associated with an opportunity.

Support for INR and SEK currencies

Subskribe now supports INR and SEK currencies within the platform.

Unapply Credit Memo

Users can unapply a credit memo from an invoice, and re-apply that credit elsewhere. This increases the flexibility of overall billing workflows and helps users easily undo and fix mistakes made during credit application.

Invoice Preview

Users can now visualize an Order’s Invoice schedule prior to order execution. This ensures exactness in what order is being built and what the end-customer can anticipate from an invoicing perspective.

Rate card enhancements

The following updates to rate cards are included in this enhancement:

  • Users can now add new attribute values for price attributes
  • Users can add new attribute combinations for rate cards with new price

Signature date will be auto generated

Up until now, the “Date”  field on the signature block was allowed to be edited by the signatories, but now the “Date” field will be automatically set to the date on which the document is actually signed.

ARR Override

Subskribe now offers the ability for users to overwrite system generated ARR computations. This ensures that any potential company specific handling of ARR can be supported. Approval workflows are in place to allow review of any order where ARR has been overwritten.

New Reports: AR Subdger and Accounts Contacts

Two new reporting areas are available now within our Advanced Analytics platform: AR Subledger and Account Contacts.

Submitter Notes for Approvals

Sales reps can now input notes while submitting their quotes for approval. The note is sent to approvers and provides context into approval requests. 

AR Aging Report - By Document

This new AR Aging report allows users to see each open and aged document (vs an account summary roll up).  The report enables billing teams to easily identify an open document in question and streamline collections to reduce DSO for their business.

Order Email and Order Name added to Orders table

We've added two new columns to the Orders list table for better visibility: Order Email and Order Name. This update makes it easier for users to find and manage their orders.

Preserve Order Line Sequence

Within Subskribe, order lines create subscription lines during order execution. And upon subscription renewal, subscription lines become order lines. Today, these orders don’t maintain a line sequence, so order line 1 may become subscription line 2, etc.

This enhancement preserves the order line sequence throughout the order -> subscription -> order lifecycle to ensure consistency within the product and on external documentation sent to end customers.

Show Delta Values on Cancel + Restructure Orders

This enhancement introduces new order lines being synced to your CRM. Before this enhancement, Subskribe only synced restructure line items to CRM. This caused some confusion in delta ARR reporting within the CRM. With thus enhancement, Subskribe now syncs cancel lines as well so the full cancel + restructure delta ARRs can be reviewed in your CRM.

Default Values for Custom Fields

Users can now set default values for custom fields in Subskribe. The custom field object has been enhanced to include default values, streamlining data entry processing and ensuring data consistency.

Salesforce Managed Package 1.80

The Salesforce Managed Package has been updated to include the following:

  • Subskribe Order Name: Subskribe  now syncs Order Name to the Subskribe Order object on Salesforce opportunities. This gives you additional context when there are multiple orders (primary and secondary) associated with an opportunity.

Salesforce Managed Package 1.79

The Salesforce Managed Package has been updated to include the following:

  • ARR Transactional Data: This enhancement introduces a new CRM object which allows complex and robust ARR reporting to be supported within CRM. Users can now easily run reports to show ARR bookings for a given time window, or total ARR from inception to date. This can be broken out by account or product, and can also be broken out by an ARR classification (New, Add-on, Upsell, etc.)

Delete Subscription

Users can now delete subscriptions from the Subscription pane on Subskribe, as long as no invoices have been generated or no revenue has been recognized for that subscription. This capability Is only available to the admin role.

Revert Last Update

Users can now undo the last amendment on a subscription by using “Revert Last Update” capability from the Subscription pane, as long as no invoices have been generated or no revenue has been recognized for that subscription. This capability is only available to the admin role.

Customer-Only Signature Option for DocuSign

If your organization’s e-signature process requires only that your customers sign the order form to complete a contract, Subskribe now supports that capability for DocuSign.

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