Once you've selected the right CPQ vendor, it's time to tackle implementation. CPQ implementation doesn't have to be painful or drawn out. Read this post to learn how to set the right process in place for a successful and pain-free implementation.

If you’re in the process of evaluating CPQ vendors, these 42 questions can serve as selection criteria to help you find a CPQ solution that fulfills your business and IT needs.

The right CPQ solution makes the end-to-end sales process faster, more accurate, and easier to audit. However, a CPQ is only as good as its implementation strategy. Here are four steps to prepare for a successful CPQ implementation.

Making sure your CPQ has the right features is critical to streamlining processes, reducing overhead costs, and improving the customer experience. In this post, we review key capabilities you should be looking for in a modern CPQ for SaaS.

Despite the many compelling reasons for businesses to consider a CPQ solution, leveraging one isn’t without its challenges, especially when dealing with many of the legacy CPQ vendors in the market. Here are some of the challenges you’ll likely encounter when it comes to deploying, using, and managing legacy CPQ software.

How do you know when it’s time to reevaluate your existing configure, pricing, and quoting process? If your team is experiencing delays in getting quotes to customers or finding errors in the sales quotes your team is generating, it may be time to consider a modern CPQ solution that can streamline your end-to-end sales process.

CPQ stands for configure, price, quote, and is typically used to describe a software system used to produce fast and accurate sales quotes for complex and configurable products and services. The overall purpose of implementing a CPQ is to make the sales process streamlined, faster, and easier to audit.

We come across companies struggling with a Salesforce CPQ implementation almost on a weekly basis. This includes companies large and small: from $10M ARR to businesses generating billions of dollars in revenue. Given all the struggles with owning and using Salesforce CPQ, you’d wonder why companies would even consider buying Salesforce CPQ in the first place.

What customer doesn’t want a good deal? Discounting is as much of an art than it is science, especially in multi-year (e.g. ramp) enterprise deals. Used effectively, discounts can provide SaaS businesses with an effective way to respond to competitive situations and other cases where the perceived value of the solution to the customer is lower than the standard prices of the product. Put another way, discounts can alter a customer’s perception of the value of a product or service in order to generate customer interest, increase customer loyalty, or increase the number of units sold. But the dilemma for many is how much is too much? 

The art of the sales deal goes through many paths, and one of those is the ramp deal. For SaaS businesses, ramp deals used strategically can maximize growth rather than leaving huge amounts of revenue on the table. However, as we well know, SaaS pricing is a pretty complex subject, and throwing in multi-year ramp contracts and discounting only further adds to the complexity. So, should you offer them? Well, like many things in life, it depends.

Growing customer expectations of the sales process continue to rise, and business buyers expect seamless experiences even as consumption models continue to shift. Similar to their consumer counterparts, B2B SaaS buyers are savvier than they’ve ever been, showing a strong preference for frictionless, self-service experiences, from initial research through purchase to post-sale support. Many organizations know they need to make changes to deliver on customer expectations, but find themselves mired in resource-heavy, manual pricing and quoting processes that result in inefficiencies across the entire customer interaction.